-         Never open an email from a sender with whom you are unfamiliar. Please notify Tech Support with a new email with either a screenshot of the email -or- containing the subject and timestamp. IT will then look at the data in a safe and secure setting before notifying you of the email's authenticity.  If the email is deemed unsafe, an email address/domain block will be instituted.

-         Please be sure that you are checking the email address before replying to an odd request.  If you receive an email that has a Team Seacrest member's name in it but is NOT coming from an @seacrest.org address, email itsupport@seacrest.org for further instruction.

-         Never forward a questionable email/spam.  

-         There is no company/organization or person that is immune to being “spoofed” – meaning that an unscrupulous third party mimics the sending domain (i.e. seacrest.org) to make you think the email is legitimate. If you ever receive an email from someone with an @seacrest.org address but are unfamiliar with them - open the Contacts App from the Google Workspace App Launcher. Click on Directory from the navigation pane and then cross reference the address.  If it's not there, please notify IT with the timestamp and subject. We have largely eliminated these types of emails with our authentication techniques but please, always be wary.

-         Another scheme spammers/thieves employ is 'duping' the sender's name with a different one. They will manipulate their email client to have their name appear as another person. This is an effective tactic used to fool the receiving party into possibly carrying out acts such as purchasing gift cards or simply replying to confirm your email address is legitimate to carry out spam attacks on the domain. There is a way that you can tell however - nearly all of the time there is a misspelling in the name associated with the email address it's coming from or it's worded differently. All emails coming from Seacrest accounts can be cross-referenced in the Google Directory where you will see the email address and account name which is exactly how it appears in emails from each Team Seacrest user.  The simplest method of checking that the email address it is sent from does NOT have a seacrest.org domain name in the address.

-         If you are certain that you have received spam in your Inbox, right-click the email in question, hover over Move To then click Spam.

-         If you notice that a legitimate email was automatically categorized as spam and placed in your Spam folder, perform the following.  Right click the email, then click Not Spam. This will issue the improperly marked junk mail to your inbox.  The reason email is rarely, but incorrectly marked as spam are most notably owing to the sender's domain being flagged as a spammer by an internet mail relay, or the sender's domain email server being configured improperly.


If you receive a text message from someone purporting to be a Seacrest employee, or anyone that seems sketchy, you may want to read up on this form of scam on the FTC website.


In short - be vigilant!